We have reserved daily capacity for our valued Season Pass Members. You have unlocked the door to a world of privileged access and rewards at Resorts World Sentosa. However, when visiting the park, you are advised to come in a group not more than 8. How will you ensure my privacy by scanning and storing my facial image? Can I buy tickets on the day of my visit? A pass is your ticket to more than 2,000 federal recreation sites. Will I be allowed entry if I did not bring my ticket despite having made a reservation? Facial recognition is a biometric technology that reduces our reliance on manual validation of admission tickets and speeds up the process of verifying our guests at various visitor touch points. For updates on the Annual or Season Pass, please visit our website for the latest information. Please obtain a re-entry hand stamp upon exit. If you do not hold a ticket, you may purchase tickets at www.rwsentosa.com. George Zayas passed away on August 21, 2020. Ball must remain in the bucket to win. Tickets purchased on RWS website from 30 June 2020, 8am will be dated and do not require advanced reservations. It is among our latest innovation efforts to provide a more efficient and seamless experience for our guests to enjoy our exciting products and offerings. A park reservation must be made for each day of entry. Yes, we have many food carts located throughout the park offering a wide variety of refreshments and snacks. Tickets are limited daily and on first-come first-served basis. All attractions are included in your admission ticket. Reservations will be kept until the end of the operating hours of the visit date. Fares listed do not include $6.50 security fee, each way. Value Pass holders are able to make reservations for any daytime or evening timeslot on April 2 & 5, and the 4.30pm, 5.30pm & 6.30pm timeslots on weekends. Find out more here . You may stay in the park as long as you like, until the park is closed. However contactless payment is preferred. Under most circumstances, it will just take a few minutes. What should I wear to Universal Studios Singapore? Instantly Win Two Free Tickets to Six Flags. Aquarium and Dolphin Island are open from 10am-5pm on Monday and Tuesday and 9am-5pm on Saturday, Sunday and Public Holidays. To meet social distancing guidelines and ensure the health and safety of our guests, all visits to the park must be pre-scheduled using this system. Your favorite Pets characters have arrived for an all-new ride. A Rider’s Guide is available at Guest Services, which explains boarding procedures and specific information related to each attraction. Starting from now till 12 April, simply purchase a 1-day ticket at the full price of $81 and guess what, they will be giving you an additional 6-month Season Pass … We have received your request. Outdoor attractions may close temporarily in the event of lightning risk. All guests holding open-dated tickets, and Annual and Season Passholders ("Passholders") are required to make a reservation prior to their intended visit to the Park, for themselves as well as for their accompanying guests (if any), for each intended date and time of visit, with effect from 1 July 2020 … A new day will be available for week-of reservations each night at midnight MST. With it, you’ll get unlimited entries to the respective attraction for six months. On 18 Sep, the park added ‘from 17:00’ timeslot option at their Reservation System for Park Entry website. Among the measures is an advanced reservation system where Annual or Season Passholders and guests with the following type of tickets are required to make reservation at https://sdm.rwsentosa.com prior to visiting the park: Can I bring my pets to the park? Passholders are only allowed to make one reservation … Lockers are available outside the park and may be reopened multiple times within the hire period; charges apply. Where can I find Halal food in the park? No costumes or full-faced masks are allowed inside the park. The Universal Studio Singapore Map can be downloaded here. Pass Holder Reservations. For Astronaut Tubs: Throw ball into the bucket. For Meteor Smash:  Throw pouch to knock down all bottles. By proceeding with the ticket and/or reservation, you confirm that you and your guests live in the state of California. Annual Pass holders enjoy a SGD5 discount. Have your online order number, ticket number or Membership/Season Pass number handy and select your Park below. I have lost an item. Confirmed timeslots have to be booked here (except for fixed dated, direct entry tickets) Please bring along the confirmation email (print or softcopy) of your advanced reservation together with your valid ticket for verification and entry. Is there a way to retrieve it? Inclusive of GST, General FAQs for Universal Studios Singapore™  |  Advanced Reservation  |   Annual or Season Pass  |  In the Park  |  F&B  |  Others. Please ask any team member for assistance with directions. Tell me more about the Game Booths located at Sci-fi City™  zone of Universal Studios Singapore. Under most circumstances, it will just take a few minutes. You are not paying for your free USS USS Arizona Memorial Ltd. All Rights Reserved. Resorts World Sentosa is fully committed to protecting the personal data and privacy of our guests. Hurricane Harbor Rockford Opens May 29. That’s not all, Season Pass holders also have access to F&B and retail discounts as well as exclusive events at USS. Lockers are conveniently located throughout the park; charges apply. Our facial recognition platform is securely hosted within Resorts World Sentosa and the personal data of our guests are safeguarded and kept strictly confidential. There are no refunds for the $1.00 reservation fee under any circumstances. For the best experience, you are advised to wear comfortable clothes and shoes. Please visit our website regularly for updates on ticket sales. Reservation is only available online at https://sdm.rwsentosa.com currently. Replace Your Pass If you have lost your Annual/Season Pass, please visit the Annual Pass Lobby for a replacement Annual/ Season Pass. Pass Holders can now book week-of reservations daily for the following seven days. How do we play the game and win the prize(s)? Tell me more about Universal Express Pass and Universal Express Unlimited Pass. For the same convenience, guests with day admission tickets will have a digital image of their faces registered at the ticket gantry while concurrently scanning their admission tickets. We would like to assure you that facial images are used only for the purposes of access management, personalised guest experience, operational improvement, safety and security. No. With our Pass Holder reservation system, you can rest assured knowing you will have the space you need when you visit our resorts this winter. You may use cash, credit/debit cards, NETS, China Union Pay (CUP), Alipay, RWS Gift Vouchers, Entertainment Vouchers, Genting Dollars and Invites Dollars. Sign up now at SGD8! Processing fees apply to online orders.© 2019 Six Flags. Learn more about the Park Hopper option. For tickets purchased online, please visit the Guest Services with the relevant credit/debit card and photo ID for verification. For luggage storage, you may wish to use the bigger lockers at the park entrance. Add to cart. He served aboard the SPEAR from 1986-1989 as an OM1 working in the Repair Department, R-2 Division, Optical Shop. I lost my ticket(s)/ I forgot the confirmation number of my ticket(s). You may continue to use your existing card to enjoy membership benefits. Make your Bonus Days reservation now. I have not received my Annual or Season Pass after sending in the application. Are there extra charges for any of the attractions inside Universal Studios Singapore? Physical ticket must be presented and scanned for entry into the parks. Please approach a team member at the location where you last left the item and ask for assistance. Both are available from our website, or onsite when you purchase your admission ticket. Are there photography restrictions within the park? If you have not yet purchased your one day ticket, you will make your reservation when you buy your ticket. Advanced Reservation Required. • Tickets purchased before 30 June 2020, with date of visit from 6 April 2020 The game booths will remain open throughout Universal Studios Singapore’s park operating hours, and are subject to change without prior notice. Season passes are for one individual only (the person whose name is on the pass) and are non-transferable. Yes, but do note that tickets are subjec… Is a reservation required for children below the age of 4 years old? It is also advisable to check our “Plan Your Visit” page for the park’s operating hours on the day of your visit. Is smoking allowed in the park? As a SG Clean accredited organisation, Resorts World Sentosa (RWS) has implemented enhanced safe management measures to ensure guests and team members are protected every step of the visitor journey. Production cameras and drones are not allowed inside the park. This promotion is only available for new Season Pass sign-ups only. We accept cash, credit/debit cards, NETS, China Union Pay (CUP), Alipay, RWS Gift Vouchers, Entertainment Vouchers, Genting Dollars and Invites Dollars. Reservations can be made either up to 7 days or 24-hours in advance, through www.recreation.gov. Please fill up the details below and an email will be sent to your registered email address to change your password. Existing Annual Passholders can renew to the new programme with these rates. What should I do if I feel unwell? You will pay a non-refundable $1.00 program management fee per reserved ticket. You may book online from our website www.rwsentosa.com or on-site at any attractions ticket booth. Some features may not work correctly. • Annual or Season Pass Tickets with no fixed dates (e.g. Phone Number (808) 422-3399. Each accompanying guests will need to register with a valid Ticket ID or Pass ID. If you require assistance regarding your reservations, please contact us via enquiry form at least 2 days in advance. Our Baby Centre is located inside the Membership Lobby inside the park entrance. Hurricane Harbor Chicago Opens May 29. Why do I need to make advanced reservation when I have already purchased a ticket or holding Annual or Season Pass? LOOKING FOR A … Yes. Aquarium, 7 Quirky Things You Didn’t Know About RWS Hotels, Know Before You Stay: Essential Information for Hotel Guests, Guide to RWS Hotels and Best Staycation Packages, 5 Things to Marvel at the All-New Aqua Gastronomy Experience, 5 Must-Try Dishes at Resorts World Sentosa’s Restaurants, Impress Your Date: 5 Things To Know About Truffles, General FAQs for Universal Studios Singapore™. After registering the digital image of their faces at the theme park, Universal Studios Singapore Annual and Season Passholders can authenticate their facial images through facial recognition technology. What methods of payment are accepted? Please approach any team member for assistance. If you are holding on to an Annual or Season Pass which expires on 30 September 2020, total closure of 86 days will be added on to your pass and your new expiry date will be 29 December 2020. Terms and conditions apply Passholders are required to make advanced reservations with time slots for entry to help us to stagger entry flow and prevent overcrowding at all times. At Universal Studios Singapore we strive to create an environment that is accessible to everyone, including guests with disabilities. Click here for more details. Annual Pass: Twelve (12) months from date of approval, or; Season Pass: Six (6) months from date of approval. Advanced reservation is also applicable to tickets purchased from resellers, online platforms or Travel Agents. Keep your reservation date preference in mind when selecting your ticket, Annual Pass or package. Considering this, we recommend visitors recognize appropriate dress and personal standards. Aquarium, Insider Tips to Maximise Your Time at Universal Studios Singapore, Know Before You Go: Essential Information for Guests, Amazing Marine Mummies at S.E.A. Your admission ticket is valid for an entire day. Will I be refunded should Universal Studios Singapore be closed due to bad weather? Resorts World Sentosa has implemented facial recognition at Universal Studios Singapore as part of our resort-wide transformation to enhance the guest experience through new technology and innovation. To meet social distancing guidelines and ensure the health and safety of our guests, all visits to the park must be pre-scheduled using this system. RESERVATIONS ARE REQUIRED FOR THE 2020/21 SEASON. Passholders may not make another reservation until after 11.59pm of the day you have already reserved. Reservations are now open. Are coupons refundable? Photography and videography are permitted, but not while experiencing the attractions. Can I book the 5pm time slot and come earlier instead? We will gladly give you the round trip discount on your passenger fare anytime during the 2021 season. In addition to your Priority Reservation Days, you will be able to reserve as many week-of reservations as your pass type and availability allow during the core season from Dec 8 to Apr 4. Hotel Michael, Equarius Hotel, Beach Villas, Ocean Suites and Crockfords Tower are available for booking. How does the facial recognition system benefit Guests? Make a New Reservation. Guests can make a reservation on the same day of a planned visit if there is inventory available. How many guests can I register on behalf of for the reservation? The extension will be updated automatically in our system. What are the preferred methods of payment inside Universal Studios Singapore? Enjoy savings and special events Apart from unlimited entry to the park during the day, you’ll get to save some money with in-park privileges for select F&B, shopping, and services. Remember, Pass Holders are required to make a reservation to enjoy the mountains. Will Universal Studios Singapore be closed during thunderstorms? Please be properly clothed at all times. Guests are required to adhere to safe management measures at all times. An email with the instructions to change your password will be sent to you shortly. • Tickets with no fixed dates (e.g. Please note that we allow only one reservation for one day at any one time. Hotel Michael, Equarius Hotel, Beach Villas and Ocean Suites are available for booking. Those under the age of 16 must enter with a supervising companion 16 years of age or older. Am I allowed to bring in a skate-scooter? For enquiries on wedding photography please email in to [email protected]. Aquarium, Cleaning One of the World’s Largest Aquariums, Animals Sporting Unusual Colours at S.E.A. The availability will be clearly indicated on the website and you will be prompted to select a different date if it is fully booked. 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